Contact Us

We at Treetopia® pride ourselves on providing an excellent customer experience. Please email us at helpme@treetopia.com or call us at 877-SO-TREETOPIA (877-768-7338). From placing your order with you to figuring out which Treetopia® tree would be perfect for your home, we’re here for you and more than happy to chat!

Monday through Friday, 6:00 AM - 6:00 PM PST

Planned Closures and Modified Service Dates
11/28: Thanksgiving Day, CLOSED
12/24: Christmas Eve, 6:00 AM - 2:00 PM PST
12/25: Christmas Day, CLOSED
12/31: New Year’s Eve, 6:00 AM - 2:00 PM PST
1/1/20: New Year’s Day, CLOSED

Looking to reach out from your media outlet? Want to connect with us about a potential media opportunity? Please email us at media@treetopia.com for immediate assistance with product requests and images, industry trends, interviews, sets, and any other media-related questions or opportunities.

Have something on your mind that you would like to share with us? A new product idea? A happy memory with your tree? We want to hear it. Email us at or call us at 877-SO-TREETOPIA (877-768-7338) during our customer service hours listed in the Customer Service section above.

Hey you! If you have a bright and creative mind and are interested in joining our team, feel free to send us an email at . Tell us what you think you might be good at. We’re always on the lookout for great new additions to our fun and always festive team - even ones we didn’t know we needed!

2226 A Westborough Blvd., Ste 502
South San Francisco, CA 94080

Please click here to view our Returns Center address.
Connect with us
Join the party Be the first to know about new arrivals,
special offers & more.
*Shipping outside the contiguous US will incur additional shipping fees

A Safe & Secure
Online Shopping Experience
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams