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Shipping Information
When will my order arrive?
 

Orders placed by 5 pm Eastern (2 pm Pacific) will ship the following business day. We offer three domestic shipping options through our friends at FedEx. Ground/Home Delivery service will arrive to almost all populated regions of the Continental USA in four total days, the first day to process and ship out your order, the remaining three for FedEx to deliver your order to your door. FedEx 2 Day Air will take three total days; FedEx Standard Overnight will take two. Please refer to the handy chart below for order delivery times.

Note: For the Labor Day holiday, orders placed after 3 pm Eastern (12 pm Pacific) on Thursday, September 2nd, will ship on Tuesday, September 7th.

Shipping
Order by 5 PM Eastern Time on: FedEx Standard Overnight FedEx 2 Day Air FedEx Ground/Home Delivery*
Monday Get it Wednesday Get it Thursday Get it on or before Friday*
Tuesday Get it Thursday Get it Friday Get it on or before Monday*
Wednesday Get it Friday Get it Monday Get it on or before Tuesday*
Thursday Get it Monday Get it Tuesday Get it on or before Wednesday*
Friday Get it Tuesday Get it Wednesday Get it on or before Thursday*
Saturday Get it Tuesday Get it Wednesday Get it on or before Thursday*
Sunday Get it Tuesday Get it Wednesday Get it on or before Thursday*
* FedEx Ground/Home Delivery dates are estimates valid for all but remote rural areas of the Continental USA

Please note that at this point in the season there are some items (listed below) that are very low in stock and may take longer than four total days for our free ground shipping. For these items, delivery to the Continental USA may take up to 7 business days depending on your proximity to the warehouse with the last remaining stock of these items. If you are in a rush, we recommend selecting FedEx 2 Day Air service or perhaps choosing a different size or product. We regret the inconvenience.

    The list below is accurate as of February, 2010. Please note we will not be updating this list again until later in the year and so it is possible some other items may take longer than four delivery days.

  • Merry Mixed Pine 48" Clear (without pinecone,berries) Lights
  • Pretty in Pink 24" pink lights Lights
  • Winter White 30" Regular mini lights Lights
  • Balsam Spruce 10' Clear Lights
  • Balsam Spruce 10' Multi Lights
  • Balsam Spruce 4' Clear Lights
  • Balsam Spruce 6' Clear Lights
  • Balsam Spruce 6' Unlit Lights
  • Balsam Spruce 7' Unlit Lights
  • Biltmore Pine 10' Clear Lights
  • Biltmore Pine 8' Clear Lights
  • Black Tiger 4' Orange Lights
  • Black Tiger 5' Orange Lights
  • Black Tiger 6' Orange Lights
  • Black Tiger 7.5' Orange Lights
  • Candy Apple Red 4' Pink Lights
  • Candy Apple Red 6' Pink Lights
  • Carleton Fir 7.5' Multi Lights
  • CHAMPAGNE PINE 6' Clear Lights
  • CHAMPAGNE PINE 7.5' Clear Lights
  • Chocolate Truffle 6' UNLIT Lights
  • Cranberry Crush Tree 7' UNLIT Lights
  • Lemon-Lime Sublime 4' Clear Lights
  • Pirouette Pine 7.5' Clear Lights
  • Pitch Black Pine 6' Unlit Lights
  • Pretty in Pink 6' Pink Lights
  • Pretty in Pink 7.5' Pink Lights
  • Purple Groove 6' Purple Lights
  • Silver Stardust 4' Clear Lights
  • Silver Stardust 6' Clear Lights
  • Tuxedo Black 5' Clear Lights
  • Tuxedo Black 6' Clear Lights
  • Tuxedo Black 7.5' Clear Lights
  • Vote for Me tree 6' LED STAR Clear Lights
  • We Put Baby in a Corner Tree 7.5' Clear Lights
  • Winter White 7' Multi Lights
  • Winter White 8' Clear Lights
  • Winter White 8' Multi Lights
  • Red Plaid 48" Lights
  • CHAMPAGNE FULL 10' Clear Lights
  • Winter White 10' Regular mini lights Lights
  • Winter White 10' UNLIT Lights
  • Coronado Bay Palm 5' Clear Lights
  • Happy Fun Ball Lights - all colors
  • Ginormous Tree - all sizes (ships from California only)
How much is my shipping?
 

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered the shipping method choices and prices.

If you live in the continental USA, FedEx Ground Shipping is free on orders over $100. For orders less than $100, we charge $9.95 to help us pay our bills (it gets dark early up here in the winter and so we like to keep the lights on!) We also charge a flat $9.95 shipping fee for any order processed through Google Checkout.

For those of you who live in Canada, Alaska, Hawaii, or Puerto Rico, we do charge a bit more in keeping with the additional costs incurred to get your packages to you. The best way to find out the exact charges on your order is to follow the nifty procedure above, as our shopping cart will save you doing any complex algorithms in your head!

If you are buying the 20' or 25' Ginormous Trees or a huge number of regular-sized trees, we'll have to figure out special shipping arrangements for you. Select "Call for Special Shipping Arrangements" in the Shopping Cart. In the past, most of our customers who fall into this camp have preferred to get special truck service for their items. For regular-sized trees, there's no extra fees if you end up going this route. We're just overjoyed that you want so many of our trees. For the huge Ginormous Trees, our friendly folks in customer service will help you work out your shipping fees.

Do you ship to my country?
 

At this time, we offer FedEx shipping to the United States, Canada, and Puerto Rico; and of course, we deliver locally here at the North Pole by dogsled. If you don't live at the North Pole, or in one of these areas, we regret we are unable to ship to you at this time.

What about Canada, eh?
  For all of our friends in Canada, we are pleased to be able to offer FedEx Canada Ground shipping direct to you through our partnership with Fedex Trade Networks. Treetopia will collect an additional amount for your order at checkout to cover our costs of shipping and handling, as well as an amount that FedEx Trade Networks will use to remit the appropriate amount of Loonies and Toonies to pay GST/PST/HST on your behalf. This additional amount charged at checkout will also cover the costs of FedEx Trade Networks acting as customs broker for your order.

To see the exact amount that will be charged for your order, please place your item(s) in the shopping cart, fill in your address, select “Canada Ground” for shipping rates, and click on “recalculate.” You will then see the amount of this total fee as well as the grand total for your order.