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Contact Us

We at TreetopiaŽ pride ourselves on providing an excellent customer experience. Please email us at helpme@treetopia.com or call us at 877-SO-TREETOPIA (877-768-7338) and we will be happy to assist you. Customer service representatives are available from 7 AM to 4 PM PST, Monday to Friday. From October 29 to January 6, customer service representatives are available from 6 AM to 5 PM PST, Monday to Friday, and 7 AM to 4 PM PST, Saturday-Sunday. Please note that our customer service center is closed on Thanksgiving Day, Christmas Day, and New Year's Day. On Christmas Eve and New Year's Eve, our customer service center is open from 7 AM to 3 PM PST.

If you would like to place your order with a live person, we are happy to take your order by phone. We can also help you figure out which TreetopiaŽ tree would be perfect for your home. Please call us at 877-SO-TREETOPIA (877-768-7338). We are available from 7 AM to 4 PM PST, Monday to Friday. From October 29 to January 6, we are available from 6 AM to 5 PM PST, Monday to Friday, and 7 AM to 4 PM PST, Saturday-Sunday. Please note that our customer service center is closed on Thanksgiving Day, Christmas Day, and New Year's Day. On Christmas Eve and New Year's Eve, our customer service center is open from 7 AM to 3 PM PST.

Are you a member of the media? Would you like to connect with Treetopia about a potential media opportunity? Please email us at media@treetopia.com for immediate assistance with product requests and images, industry trends, interviews, sets, and any other media-related questions or opportunities.

Do you have something on your mind that you would like to share with us? A new product idea? A happy memory with your tree? A really funny joke? We want to hear it. Email us at or call us at 877-SO-TREETOPIA (877-768-7338) during our customer service hours listed in the Customer Service section above.

Careers at TreetopiaŽ is the best. If you have a bright and creative mind and interested in joining our team, send us an email at . Tell us what you think you would be good at.

TreetopiaŽ
2226 A Westborough Blvd., Ste 502
South San Francisco, CA 94080

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